PRODUCT QUESTIONS: Please e-mail us at firstname.lastname@example.org or call us toll-free at 1-800-330-3309.
You may also leave a voice message after hours and you will receive a response usually within 24 hours.
ORDER STATUS/UPDATE: Please e-mail us with your order number and name on the order to email@example.com. You will receive a response usually within 24 hours.
ORDER BY PHONE: 1-800-330-3309 between 10am-6pm est Monday - Friday.
ORDER BY FAX: Please print the completed order form. Include your current e-mail address and phone number. Fax to 1-631-486-6735 .
CONTACT BY MAIL or PAYMENTS by CHECK:
PO Box 618
Centerport, NY 11721
We drop-ship products from factory warehouses all around the country. There is no one location for returns. You must call us for a Return Goods Authorization Number (RGA#) and the return address for your specific products.
STORE LOCATION: At the end of 2007, we opted not to renew our retail store lease. After 15 years of maintaining a local retail location, changing times and the power of the internet made keeping a retail showroom a waste of money. Long Island customers are encouraged to call our 800# regarding the purchase and installation of our products.